Job Description: Background: ICICI Bank Phone Banking offers a number of facilities, which enable the corporate customers to do several of their banking activities from the comfort of their premises. The Phone Banking Officer is responsible for providing good service to customers pertaining to any of their banking, financial and investment needs. The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service. This position also requires to cross sell banking products to our existing customers over the phone. Job Responsibilities: Handling and resolving customer complaints/ queries over phone Providing customers with relevant product and service information Cross selling various banking products to customers over phone Job Requirements: Open to work in rotational shifts Graduate with 0 to 4 years of experience. Fluency in spoken English & Hindi language Job Details: Company: HDFC Bank Vacancy Type: Full-time Job Location: Hyderabad Area, India Application Deadline: N/A Apply Here getyourvacancy.com
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