Job Description The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Job Responsibilities Manage and address electronic tickets efficiently Reproduce customer environment and run tests Troubleshoot and configure software and hardware through call. Job Requirements 6+ years of experience of in Global IT Service Desk Customer service oriented (SD) 4+ yrs Lead experience in IT service desk International Voice Support Should be/ have handled a team (direct reportees). Strong written and verbal and troubleshooting skills IT Service Desk experience is a must Job Details Company: Wipro Limited Vacancy Type: Full-time Job Location:Bangalore Urban, Karnataka, India Application Deadline: N/A Apply Here getyourvacancy.com
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