Job Description: To perform all financial transactions in risk free manner while maintaining the set service standards at all times. Ensure adherence to policies and processes whilst trying to minimize operational losses. To handle branch related counter transactions and replace CSM during his/her absence. Job Responsibilities: Adhere to all policies and processes to ensure an acceptable risk rating of the counter area by Audit. Assist CSM in handling day to day transactions and branch related activities. Endeavor to reduce customer wait time and serve time by efficient and risk free processing of all counter related transactions at the branch. Ensure effective and timely implementation of changes / modifications to the processes and policies made by centralized support units. Ensure custodianship of all security items related to counter transactions. Process all counter transactions accurately and swiftly and in accordance with the laid down procedures. Strive towards reducing wait time and serve time by efficient processing of all transactions. Strive towards managing customer expectation for each interaction. Ensure zero risk of cash differences by diligently, accurately and attentively processing all cash transactions as well as ensuring accurate delivery of cash to customers at all times. Ensure accurate delivery/receipt of cash to/from customers at all times. Be vigilant and alert on any possible frauds and risks. Errors free transaction report checking. Ensure cash shortages & excesses both at counter and ATM are at zero Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation. Provide continuous feedback and seek guidance and assistance and approval from direct supervisor on any irregular / or suspicious transaction. Adhere to transactions limits, override approval and call back processes at the counter. Job Requirements: Good customer service skills. Ability to handle pressure. Should be detail oriented, quick with numbers, very vigilant. Ability to handle routine work with the same enthusiasm and vigor. Processes related to financial transactions. Possess good communication and interpersonal skills. Qualification & Experience: University graduate with 1-3 years of experience in handling cash related function. Knowledge of all instruments handled at the counter. Job Details: Company: Mashreq Vacancy Type: Full Time Job Location: Qatar, Doha Application Deadline: N/A Apply Here getyourvacancy.com