Job Description The Customer Service Representative is a key role in Gulf Bank's strategic aim to become the most customer focused bank in the region. As a "brand ambassador" for the bank you will be instrumental in providing best-in-class customer service and transaction support to customers. Job Responsibilities Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks Receive returned cheques, new ATM cards etc. sort, make required entries and advise parties accordingly Respond to all customer enquiries and requirements in a proactive and professional manner Create, update and maintain relevant customer records ensuring that data is recorded appropriately Send, receive and file telex confirmations and ensure transfers are properly processed Deliver high quality customer service and exceed satisfaction goals with every customer contact Job Requirements Good understanding of customer needs Excellent Communication Skills Project Management Risk Management Knowledge of Consumer Banking Products & Services (training provided) 0 _ 2 years experience in a customer facing role_ Computer literacy (MS Office & BEAM) Bilingual in Arabic and English Job Details Company: Gulf Bank Of Kuwait Vacancy Type: Full-time Job Location: Kuwait Application Deadline: N/A Apply Here
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