Job Description: We are happy to share an immediate job opening – WAS (L3 support) position with you. Job Responsibilities: Contribute to ad-hoc production support requirements. Ensuring deliverables as per standards and quality in agreed schedule, review & documentation of processes, tasks as applicable. Follow the best practices & ensure strict adherence to guidelines. Provide required reports on timely basis, e.g. Daily status reporting for the activities, delivery schedule. Administrative Knowledge with practical hands-on of Middleware product on multiple platforms such as UNIX, Solaris in production support and surrounding tools along with ITIL processes. Core competencies : IBM HTTP Server, WebSphere Application Server, WebSphere Portal Server - 6.x , 7. x Investigate and resolve technical issues related to application hosting infrastructure across DEV, UAT, Production, Contingency environments including WebSphere Application Server, WebSphere Portal, BPM servers, IBM HTTP Server. Provide ongoing support for problem records, identify problem situations, review the problems, engage associates to plan for investigation, work on Root Cause Analysis & solution in coordination with various infrastructure teams, application teams. Own the resolution of problems in hand, demonstrate analytical and problem management skills to drive the resolution and prevent recurrence. Be able to provide support through 24 x 7 window. Knowledge of installation of the Middleware products such as IBMIHS, WAS, Portal, MQ Client/Server, Control-M agent, BPM in compliance with organizational standards. SSL certificate management of WAS products for existing and new application environment. Configuration changes on existing application environments. Actively Participate Quality Review meetings, Handle CRISIS calls, provide IN review inputs. Be able to communicate with the stake holders and escalating timely manner. Job Requirements: Participate in on-call rotation with other WebSphere administrators for planned changes. Install and configure WebSphere Application Server, WebSphere Liberty Profile, IBM HTTP Server Troubleshoot software and hardware issues. Work on service improvement plans to deliver quantifiable efficiency gain. Identify & report operational risks and contribute to mitigate the same. Brainstorm with team leaders and peers on emerging technology trends, constantly question, clarify from teams and ensure that critical technology issues are highlighted and considered. Manage multiple tasks in a well-organised manner, focusing effort on priority items Keep stakeholders informed of progress and reaching out for help where necessary. Support critical changes outside of hours as needed. Monitor the JVM performance by analyzing heap, connection pools and garbage collection patterns. Collaborate with other WebSphere Administrators in a Community of Practice to promote best practices. Provide coverage with other WebSphere Administrators to cover work during absences. Participate in Agile team meetings to report daily status of work in progress. Act as a buddy to the new joiners and junior colleagues to help them settle and take up work in the project. Understand the set objectives and work collaboratively with the team to achieve organizational goals. Respond to tickets and work requests from various customers and respond rapidly. Job Details: Company: Wipro Limited Vacancy Type: Full Time Job Location: Pune, Maharashtra, India Application Deadline: N/A Apply Here getyourvacancy.com
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