Job Description: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. Job Responsibilities: Make the guest aware of current and upcoming brand launches, store activities, and events. Speak to the benefits of the REDcard with every guest and assist them through the application process. Understand and show guests how to use Wallet and the other features and offerings within the Target App. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate, and use them. Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures. Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target’s policies and procedures. Job Responsibilities: Ability to communicate and interact with guests to build an inclusive guest experience Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situations Experience promoting and selling various benefits, offerings and services Job Details: Company: Target Vacancy Type: Full Time Job Location: Birmingham, AL, US Application Deadline: N/A Apply Here getyourvacancy.com
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