Job Description: FedEx Ground (FXG) is looking for a frontline manager. This Operations Manager role is crucial to FedEx and our commitment to serving as the engine of today’s e-commerce economy with our on-time delivery of millions of packages each day. The best fit for this role is someone with the same drive for excellence, continuous improvement, and safety that FedEx strives to achieve each day. This person should have a strong ability to lead others and share our values of embracing a diverse, inclusive, and engaged workforce. More than 40% of our leaders at FedEx Ground started their FedEx careers on the front line. Come join a company with a passion for employee development and a future that is moving our economy forward. Job Responsibilities: Lead and coach a team of Package Handlers Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable) Investigates, resolves and/or escalates customer service issues, as appropriate Participates in the development of and responsible for administering company safety strategies and programs Exhibit professionalism when leading and coaching a diverse team Manage specific day-to-day operations within the facility Plans, organizes, staffs, directs and controls specific day-to-day operations within the station or hub Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety Embrace safety as a precondition for all that we do Serves as a champion for FXG’s Safety Above All Culture and supports all related initiatives Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity Make your team feel valued and welcome through employee engagement Job Requirements: Certification program or Associate’s degree in a related area or 2+ years of college courses towards a degree (in lieu of experience) Supervisory experience 6 months experience working in a fast-paced environment such as retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions Prefer candidates with a Bachelor’s degree High school diploma or GED required; Bachelor’s degree in Business, Logistics or a related area preferred Military experience with honorable discharge Job Details: Company: FedEx Vacancy Type: Full Time Job Location: McComb, MS, US Application Deadline: N/A Apply Here getyourvacancy.com
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