Job Description: The Senior Store Manager and Flagship Store Manager positions are critical to the successful operations of FedEx Office’s largest and most impactful retail stores. You will run and grow your business while maintaining Purple Promise service, operational excellence and leading, developing and coaching your direct reports. Your leadership and passion for results allows the store team to provide solutions to our customers and reach the store financial goals. Job Requirements: Regularly work with our largest accounts, complex customer needs and/or serve as a consultative partner to our host properties and commercial sales in the execution of work for our key customers Customarily and regularly improve all operational and store sales activities to ensure the store exceeds financial and customer experience targets Take ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management through leadership and delegation Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience Regularly practice independent judgment, self-management and effective decision-making in the performance of daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits Regularly spend time building and inspiring high performing teams by using FedEx Office tools, resources, effective judgment and decision-making in the selection, training, development, retention and performance management of your people Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs Job Requirements: 4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience Bachelor’s Degree preferred Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel Minimum High School or GED Job Details: Company: FedEx Vacancy Type: Full Time Job Location: Philadelphia, PA, US Application Deadline: N/A Apply Here getyourvacancy.com
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