Job Description: Fully supporting our customers’ success requires a commitment to support the community’s success. That’s why we are introducing a new Community Manager role within the Community and Business Development organization. This role will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions. The broader team’s focus is to grow One Chase business opportunities within underserved communities and across diverse segments. The team will also create integrated, actionable financial health roadmaps to help our communities thrive. The Community Manager is a liaison to build relationships and ensure financial education and product solutions are available to all within their assigned community. This role is based in the field and works across a cluster of branches to develop a community outreach and engagement program. The Community Manager will be responsible for implementing a national community playbook to engage the community in a meaningful way and will own the planning, execution and reporting of events locally. Job Responsibilities: Partner with Global Philanthropy to ensure a collaborative approach to events Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership Responsible for complimenting curriculum with local programing and events to host in branches Reports results based on event surveys to inform national community teams on opportunities for improvement Owns execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment Partners with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions Develops a community outreach and engagement program that builds community relationships with proven ability to make business development sales calls (70% external, 30% internal) Builds and manages the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch Leverages national community playbook (i.e., activation plan) to engage the community in a meaningful way Job Requirements: Bilingual language preferred Builds strong relationships with clients, peers, partners and contacts Organized and has both strong event coordination and project management skills Passionate, authentic, bold and a team player Executive presence with strong presentation skills in small and large / public group settings Strong analytical, strategic and independent problem-solving skills Proven leadership experience with ability to influence across the firm and in the community Self-starter with a proactive approach, strong time management and prioritization skills Proven ability to discover needs and connects clients and business owners to the right resources Job Details: Company: J.P. Morgan Vacancy Type: Full Time Job Location: Syracuse, NY, US Application Deadline: N/A Apply Here getyourvacancy.com
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