Job Description: At JPMorgan Chase, we have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Using the latest banking solutions, combined with cutting edge financial technology and the most welcoming and friendly service, you’ll be front and center representing our brand and culture. Here at Chase, you’ll have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs. As an Associate Banker at Chase, you will be at the forefront of delivering an exceptional customer experience by fostering long-lasting, meaningful relationships. Associate Bankers play a critical role in our branches engaging every customer as they enter the branch. As an Associate Banker you will: Job Responsibilities: Helping build relationships with customers by connecting them with team members who can help them address their financial needs Supporting customer with traditional banking needs and complex service transactions putting the customer’s needs at the center of everything Assisting customers and making clients feel appreciated Exhibiting strong customer service skills, presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels Proactively collaborating with others to help customers Ensuring financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements Utilizing expert knowledge in our self-service digital platform to communicate options to complete banking needs whenever, wherever and however the customer desires Engaging the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Chase Providing proactive customer outreach to gauge success and offer new tools to help customers meet their consumer banking and investment goals Job Requirements: Active listening skills to ensure the best way forward is identified for each customer Professional, thorough and organized with strong follow-up skills Excellent interpersonal communication skills, as well as strong attention to detail and time management Exudes confidence with clients when sharing product knowledge and solutions High school diploma or GED equivalent required Minimum 6 months of customer service experience, i.e. teller experience Ability to learn products, services and procedures quickly and accurately; delivers solutions that make our One Chase products work together Job Details: Company: J.P. Morgan Vacancy Type: Full Time Job Location: Melbourne, FL, US Application Deadline: N/A Apply Here getyourvacancy.com
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