Job Description: This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles. Job Responsibilities: Anticipates customer and store needs by constantly evaluating environment and customers for cues. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Utilizes operational tools to achieve operational excellence during the shift. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Job Requirements: Experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security - Experience in a position that required constant interacting with and fulfilling the requests of customers Maintain regular and consistent attendance and punctuality Comply with, coach and model Starbucks dress code Job Details: Company: Starbucks Vacancy Type: Full Time Job Location: Edinburgh, Scotland, UK Application Deadline: N/A Apply Here getyourvacancy.com
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