Job Description: We are looking for a passionate and experienced team leader to join us as a Barista Maestro. Our Barista Maestros (Team Leaders) are responsible for inspiring and leading our genuine and warm teams in delivering great experiences to our customers, our communities and to our people. Job Responsibilities: Deploy the team according to the trading pattern, ensuring right people in the right place to maximise sales Implement new marketing POS, and brief the teams on new recipes / seasonal ranges to ensure continued excellence to maximise every opportunity Maintaining accurate stock levels and ensuring all on-site stock is well stored and persevered Deliver health & safety, cleanliness and drive understanding and importance of the COSTA Check Manage the day to day operations of the store when required, being accountable in the absence of the Store Manager Act as a team leader by coaching and supporting the team to deliver unbeatable experiences, while ensuring all procedures are followed, taking the lead on shift From the quality of an espresso to the maintenance of equipment, to monthly coffee excellence scores, you’ll drive the highest of standards every time Train and accredit new Baristas, inspiring their new adventure with Costa Job Requirements: Excellent interpersonal skills, and obsessive about customer service Ability to embrace challenges in a fast-paced, team-driven environment A passion for coffee, customers and colleagues - because sharing your Latte art is a part of the day job Previous Team Leader experience in a fast-paced environment is an essential Career driven with a willingness to learn and be bold, brave and action-orientated Constant desire to overachieve by turning knowledge into operational excellence Job Details: Company: Costa Vacancy Type: Full Time Job Location: Glasgow, Scotland, UK Application Deadline: N/A Apply Here getyourvacancy.com
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