Job Description: We are looking for an enthusiastic and experienced CRM Campaign Manager who will be responsible for executing and planning customer-centric multi-channel marketing campaigns. They will do so by leveraging CRM insights, technology and best practice. The role will play crucial role in developing and shaping CRM retention strategy while driving performance and engagement within various customer segments to ultimately drive revenue and visits to New Look’s online, app platforms and footfall in-store. Job Responsibilities: Oversee and support the management of the day-to-day production of email campaigns. This includes scoping the initial requirements and supporting CRM Assistants with briefing, data selections, email building, campaign deployment and post campaign reporting. Collaborate with the merchandising, ecommerce, retail, and marketing departments to execute cohesive, engaging BAU campaigns. Support CRM Assistants with campaign builds, targeting and other day – to – day activities. Support CRM Manager while executing and developing a multi-channel New Look retention campaign strategy . Analyse previous campaign performance data, and identify opportunities to target new customer segments to drive revenue and visits to New Look’s online, app platforms and footfall in-store. Plan dynamic content optimisation within email campaigns to drive better engagement and marketing efficiency. Ensure timely delivery of daily email and push campaigns. Discover new functionality and/or new tools that could elevate the innovation within multi-channel BAU comms Job Details: Company: New Look Vacancy Type: Full Time Job Location: London, England, UK Application Deadline: N/A Apply Here getyourvacancy.com