Job Description: This role is part of the internal IT team at Vodafone Shared Services’ location in Egypt. The IT Operations is a hands-on technical expert implementing and monitoring on-site Information Security. Job Responsibilities: Ensuring all operations are carried on in an appropriate, cost-effective way Perform quality controls and monitor production KPIs Improving operational management systems, processes and best practices Support with the Operations Management team to provide input for the VSS Technology wide performance and demand management Formulate strategic and operational objectives Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures Act as the interface between the final service providers and the local business & handle escalations Recruit, train and supervise staff Job Requirements: Practical experience in Risk Management related to IT Services 5+ years of experience in IT Information Technology Operations Field Strong awareness of standards and certificates such as: ISO 20000, ISO27001, CCNA, MCSA Strong knowledge of Information technology Front End/Back End systems such as Windows OS, Servers, Firewalls, Data network infrastructure Strong awareness of standards related to Business Continuity Practical experience of working in an Information Technology Operations or IT Systems within an international IT Service organisation Job Details: Company: Vodafone Vacancy Type: Full Time Job Location: Cairo, EG Application Deadline: N/A Apply Here getyourvacancy.com
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