Job Description: Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Job Responsibilities: Identifying opportunities to help customers with more complex needs such as mortgages, private banking, business banking and protection Conducting financial health checks and reviewing customer accounts With no two days the same, you can expect lots of variety as you help us deliver a banking service that’s beyond what’s expected We’ll support you to achieve the Professional Bankers Certificate and build on your existing skills with a full training and development programme Identifying products and services that are right for our customers, helping them to make the most of their money and savings Meeting and supporting customers via video banking from home or face to face in a branch Completing outbound care calls to customers to grow and maintain the relationship Job Requirements: Excellent planning and organisational skills Excellent communication and interpersonal skills with a genuine interest building relationships Experience of working in a customer service environment with the ability to thrive under pressure and achieve customer satisfaction The ability to build rapport and trust with customers in both face to face and virtual environments and provide them with the right options for their circumstances Job Details: Company: NatWest Vacancy Type: Full Time Job Location: Manchester, England, UK Application Deadline: N/A Apply Here getyourvacancy.com
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