Job Description: Contributes to the overall success of Scotia Mortgage Authority® in Canada, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. The Broker Lending Manager (BLM) is responsible for servicing a portfolio of existing mortgage broker relationships. They will grow Broker relationships, providing high levels of underwriting service and assist the bank in meeting its targets with respect to cross selling other bank products to mortgage customers. Job Responsibilities: Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Manage existing relationships with a portfolio of mortgage brokers, and the individuals who staff them, to ensure that the Bank earns a reputation for providing the highest level of prompt and attentive service in the industry and the Bank represents the first choice of lenders by the mortgage brokerage community. Responsible for supporting a portfolio of predominantly new, less experienced or lower volume brokers who typically require higher-touch support on their deals as compared to more experienced brokers Effectively communicate and reinforce Bank lending policy and procedures to brokers, instilling a thorough knowledge of our lending requirements and qualifying parameters as it relates to specific deals Determining and obtaining all pertinent credit information such as proof of income, down payment confirmation, etc., and conducting appropriate due diligence thereon in order to meet the Bank’s credit and quality standards, including anti-money laundering and anti-terrorist financing standards, and maintaining the bank’s desired reputation with the public and regulators Job Requirements: Knowledge of and experience in dealing with mortgages generated by Mortgage Brokers and the mortgage broker industry in general Expert knowledge of Bank mortgage products, and all the policies / procedures relating to the credit adjudication and funding of the products Proven interpersonal and communication skills to deal with the demands of mortgage brokers and to be able to tactfully relay unpopular messages Sound organizational skills with ability to prioritize and give close attention to detail Thorough knowledge of the pertinent Real Estate market, competitor innovations, trends and developments that might influence market dynamics Job Details: Company: CIBC Vacancy Type: Full Time Job Location: Calgary, CA Application Deadline: N/A Apply Here getyourvacancy.com