Job Description: Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture. You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand. Job Responsibilities: Create a warm and welcoming environment in our stores Curate specific product collections for each customer you meet Own self-development and provide continuous feedback to colleagues and Leadership Team Take accountability to respond to customer feedback in a timely manner Add joy to our customers' lives Hold self and others accountable Leverage our product to tell stories Share ideas with Leadership Team on how to improve the employee and customer experience Role model Indigo’s High Performance Characteristics Support the daily operations of the store, before or after the store closes (5AM or 10PM start time) Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise Seek information regarding new products, promotions and programs Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers Engage and connect with our customers on the floor Use merchandising standards to create a visually appealing, stimulating store Job Requirements: Experience in specialty retail or a retail environment preferred but not required Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role) Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store Demonstrated commitment to creating an exceptional employee and customer experience Ability to be mobile on the sales floor for extended periods of time Bilingualism (French/English) is required for all positions in Québec; other languages an asset Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques Job Details: Company: Chapters Vacancy Type: Full Time Job Location: Calgary, CA Application Deadline: N/A Apply Here getyourvacancy.com
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