Job Description: Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture. Job Responsibilities: Role model Indigo’s High Performance Characteristics Represent Indigo as a brand ambassador, bringing to life Indigo’s mission of creating joy Actively engages in community-based marketing and events to grow sales and strengthen community ties Own self-development and provides continuous feedback to General Manager/Associate General Manager Support the General Manager/Associate General Manager in effectively managing budgets and cost centres, driving positive Store Profitability Responsible for meeting Expense budgets including service stock, office supplies Foster an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers Respond to customer feedback in a timely manner ensuring that the customer remains a top priority Cultivate an environment of trust where the opinions, voices, and well-being of employees are valued, enabling people to bring their best selves to work Work with the General Manager/ Associate General Manager to develop internal talent; building a bench for future store needs. Own and champion Indigo’s customer loyalty and Love of Reading programs Ensures teams drive best-in-class employee engagement and net promoter scores Consistently meet and exceed sales plans Launch and evaluate new programs and initiatives that impact business performance Unlock full potential of employees by providing consistent feedback Promote a Story Telling culture fulfilling our goal to enrich the lives of our customers Inspire a customer-centric culture in stores bringing to life Indigo’s mission of creating joy and enriching lives Align with General Manager/Associate General Manager on goals and objectives for fiscal year Job Requirements: Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques Proven track record of achieving sales and performance targets 2 + year of management or leadership experience with demonstrable skills and success in leading and developing others Ability to be mobile on the sales floor for extended periods of time Experience in retail or the services sector Availability to work a flexible schedule, including evenings, weekends and holidays Job Details: Company: Chapters Vacancy Type: Full Time Job Location: Vancouver, CA Application Deadline: N/A Apply Here getyourvacancy.com
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