Job Description: We’re transforming our business more than ever before, and that gives the people who work here an amazing opportunity to shape our future. This is particularly the case across our digital functions, where we’re continually innovating – making it the perfect place to take your idea and make a big impact. Job Responsibilities: Review and develop proposition of existing CRM lifecycle programmes. Using ongoing insights to optimise these to suit customer needs and drive performance. Launch innovative, best in class CRM programmes for Topshop Topman to acquire new customers, retain / reward existing customers and re-engage with lapsed customers across channels (e.g. Welcome, Reactivation, Repeat Purchase). Utilise data sources to identify new and innovative ways to market to our customer groups across emerging and existing channels. Work with wider digital, trade and brand marketing teams to implement commercially viable and customer centric activity. Support wider CRM team on BAU email activity. Support with CRM reporting on customer, channel (email & mobile marketing Job Requirements: Experience executing CRM campaigns and leveraging data driven research & analysis to drive strategic direction, best practices and process improvements. Experience in fashion / retail / lifecycle marketing / digital preferable. Experience dealing with multiple stakeholders, managing multiple projects and prioritising tasks to meet business and 3rd party deadlines. Self-starter who takes ownership for their own projects and tasks with the ability to work quickly and efficiently with excellent attention to detail and accuracy. Can-do attitude and great initiative. Can demonstrate the ability to stay positive under pressure and stay focused on goals. Knowledge of HTML coding is preferred but not essential. Job Details: Company: Topman Vacancy Type: Full Time Job Location: Bristol, GB Application Deadline: N/A Apply Here getyourvacancy.com
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