Job Description: Our retail stores are where the brand comes to life, and as a Customer Experience Guide, you’re the embodiment of the brand for our customers. You welcome, assist and engage customers by providing a positive experience for everyone who comes in—ensuring that the customer’s needs are understood and met. Job Responsibilities: You handle product returns in the spirit of our Ironclad Guarantee. You extend invitations for future brand engagement. You use the company’s mission and core values as guides for decision making, and act as a brand advocate inside and outside of the store. You maintain a positive attitude at all times. You engage customers and inspire them to get involved. You participate in the annual local granting process. Job Requirements: Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking and store merchandising. Able to safely lift boxes up to 55 pounds. Able to stand/walk for extended periods of time on the sales floor. Comfortable climbing ladders. Continually able to walk up and down a staircase carrying boxes, products and other necessary items. Able to regularly perform store maintenance duties: sweep, vacuum, empty trash, clean. Job Details: Company: Patagonia Vacancy Type: Full Time Job Location: Washington, DC, US Application Deadline: N/A Apply Here getyourvacancy.com