Job Description: The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Manager, Telephonic Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. Job Responsibilities: Complete physical, psychological, emotional and environmental assessments, for the purpose of providing appropriate, timely interventions to ensure provision of optimal care Develop plan of care with your member based on identified needs and recommend and/or coordinate interventions that may include information, education, resources and referrals Coordinate community care and services as deemed appropriate Work collaboratively with other members of the Interdisciplinary team - to include; LAL, IHWA, Social Services, Pharmacists, Psychiatrists, Utilization Management teams, Community Health Educators, EAP and others if appropriate Comply with performance and reporting standards as defined by Humana Corporation Utilize Motivational Interviewing and Solution-Oriented approaches in communication with members Adhere to compliance standards, state and federal regulations and individual licensing boards Participate in professional development activities Additional responsibilities as deemed appropriate by Humana leadership Job Requirements: Ability to interact effectively with multi-disciplinary team members in virtual environment A separate room with a locked door that can be used as a home office to ensure you and your patients has absolute and continuous privacy while you work Intermediate to advanced computer skills and experience with Microsoft Word and Excel Ability to learn how to use virtual information systems (example would be WebMD) Excellent keyboard and web navigation skills Exceptional communication and interpersonal skills with the ability to quickly build rapport Ability to conceptualize and present clinical cases in concise and clear manner Job Details: Company: Humana Vacancy Type: Full Time Job Location: San Antonio, TX, US Application Deadline: N/A Apply Here getyourvacancy.com
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