Job Responsibilities: To deliver a great shopping experience for their customers, putting customers before task every time Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve Job Responsibilities: Complete tasks with pace and in line with SOPs Sets performance objectives for self in conjunction with line manager and in line with business plans Share customer and colleague feedback to help us do things better Proactively engage with customers to understand their needs and make recommendations Know the daily sales targets, priorities, promotions & selling opportunities Committed to delivering excellent work fast with great attention to detail Own their own learning & development and proactively access digital learning solutions Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy Minimise cost and waste through good process practice Share knowledge and experience with colleagues to support others in building skill and confidence Understand the store priorities and their part to play Follow safe and legal working practices Effective at communicating their intentions to others; ensures communication is clear and simple Skilled to utilise all digital tools and communication channels to do the job Builds positive relationships by being a good listener and getting to know people by establishing a connection Copes well with change and work challenges and recovers quickly from its impact In control of their own reactions and considers how to share their perspective to create better reaction for team Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things Open to and acts on feedback, asking for this regularly Job Requirements: Adapting to change Contributing to store sales and cost control Good level of digital capability and use of digital tools and applications Work across the store to get things done right first time within timescales Good Knowledge of VM principles Good level of product knowledge and services across the store Understand customer needs and spot selling opportunities Up to date knowledge of the commercial operation and brilliant basics Comprehensive knowledge of customer shopping channels Job Details: Company: Marks and Spencer Vacancy Type: Full Time Job Location: Bristol, England, UK Application Deadline: N/A Apply Here getyourvacancy.com
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