Job Description: As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs. Job Responsibilities: Managing local technical projects. Identifying root-causes of operational issues and process inefficiencies. Ensuring infrastructure networking and computing systems remain available during production hours. Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. Job Requirements: Ability to explain complex IT concepts in simple terms Industry relevant certifications such as: CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS Ability to manage high priority projects Data center infrastructure and facilities experience Excellent written and verbal communication skills Qualification & Experience: 2+ years of experience of troubleshooting in a multi-user high availability environment High School or equivalent diploma 2+ years of experience in PC repair, troubleshooting, deployment, and liquidation 1+ years IT experience with client, server, and network service delivery Job Details: Company: Amazon Vacancy Type: Part-Time Job Location: Little Rock, AR, US Application Deadline: N/A Apply Here getyourvacancy.com