Job Description: As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May interfaces with vendors, owners, Executive Committee and property staff. Job Responsibilities: Maintaining Information Systems and Technology Goals Enforces IR policies and standards protecting company hardware, software and other resources at the property. Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements. Provides cable management support. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Monitors processes and evaluates information according to SOP and LSOP requirements. Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results. Inspects and ensures the maintenance of the equipment or the environment. Consults on specific application issues or hardware/software problems. Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff. Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. Ensures problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times. Provides technical expertise and support. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Manages IR activities to ensure the property infrastructure and applications systems are functional at all times. Monitors, ensures and manages the acquisition and maintenance of property based systems. Keeps up-to-date technically and applies new knowledge to your job. Performs on-site monitoring of all projects. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Analyzes information and evaluates results to choose the best solution and solve problems. Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status. Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations. Ensures solutions are consistent with the client's needs and brand specific IR environment. Administers and maintains mail and email. Manages vendors for property IT requirements functioning as escalation point for problem resolution. Analyzes information, identifies current and potential problems and proposes solutions. Maintains inventories and manages IT hardware/software. Provides feedback to Lodging IR on application functional performance and system performance. Ensures proper asset management. Provides Internet support and maintenance (if applicable) Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification. Maintains, inspects and repairs equipment. Develops specific goals and plans to prioritize, organize, and accomplish your work. Job Requirements: Previous experience in IR Global Field Services or Marriott Systems Support desirable. BS/BA or equivalent work experience. Additionally, 2-4 years experience in like position. System-related professional certifications desired Job Details: Company: Marriott Vacancy Type: Full Time Job Location: Palembang, ID Application Deadline: N/A Apply Here getyourvacancy.com
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