Job Description: Works in partnership with the Sr. Director of the Canada Sales Office to maintain the effectiveness, quality, and productivity of the opportunity management team. Partners closely with the Market Sales team and hotels to successfully execute the sales strategy by focusing on transactional excellence for customer accounts served in the market. Handles incoming leads for group business, aligns customer preferences with brand needs, and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Maintains knowledge of group transactions and a detailed understanding of property operations, food and beverage, and planning. Builds and maintains strong working relationships internally to enable cross-functional communication and opportunity development. Job Responsibilities: Identifies and implements improvements to drive continuous improvement in ESS scores. Serves as an authority on sales processes and sales contracts. Partners with Market Sales team and properties to execute sales strategies and close group and catering business within the parameters handled by the Group Sales teams within the Sales Office Manages and deploys sales resources to close the best opportunities for each property based on market conditions and individual property needs. Manages the execution of activities to drive financial results, guest satisfaction, human capital index, and market share. Interprets market data to assist team members execute group sales strategies. Monitors transfer of accurate, complete, and timely information to Sales and Event Management resources. Understands and uses property Event Satisfaction Survey (ESS) to analyze opportunities for improved customer service. Job Requirements: 4 year college degree. Supervisory experience. Experience selling group business, either at a property or in a sales office. Knowledge of property operations, Food and Beverage (F&B). Hospitality Management Degree. High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Knowledge of the group sales process for all brands and how to close a sale. Team-based selling experience. Job Details: Company: Marriott Vacancy Type: Part Time Job Location: Toronto, Ontario, CA Application Deadline: N/A Apply Here getyourvacancy.com
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