Job Description: The Branch Retail Executive (BRE) leads the operational activities of an assigned branch in compliance with applicable State and Federal laws, regulations, bank policies, and procedures. They manage and execute a sales model to maximize profit and branch productivity. The BRE also serves as the sales and service coach within the branch ensuring the staff is focused on and understands how to bring the age of opportunity to everyone and delivers an exceptional level of customer service – ensuring the branch stays focused on enhancing sales in deposits, loans, insurance and investment products. The BRE monitors profits and losses for the branch and leverages opportunities to build, strengthen and maintain relationships with all customers. Job Responsibilities: Implementing bank strategies and creating local tactics focused on the development and growth of the branch, and influence of the area market. Developing and managing Action Plans to obtain branch goals. Staying up-to-date on current events in the local and global economy and participating in community events and organizations. Conducting daily, weekly and monthly sales meeting with all branch sales personnel to set goals and identify activities required to meet set objectives. Supervising and assisting with sales activities and goals for all branch personnel. Coaching sales personnel daily on goal achievements, scrubbing leads prior to call blocks, scripting, closing and cross-selling. Monitoring and managing cross-sell efforts of each sales representative in conjunction with company aligned goals. Assisting branch personnel with improving their knowledge of all banking products and current product offers on a consistent basis. Collaborating with Line of Business (LOB) partners to help with specialized product training. Collaborating with the District Retail Executive (DRE) and the branch sales personnel to effectively communicate individual, branch and district priorities and meeting the branch’s goals in a manner consistent with bank policies and customer needs. Planning, scheduling and participating in sales calls to ensure each portfolio customer is contacted once per quarter. Prospecting and selling investments to ensure individual revenue goals are met. Resolving errors, problems and/or customer misunderstandings, and complaints in a timely and effective manner. Partnering with Talent & Culture to recruit, interview, select and ultimately hire the best candidates to ensure branch is fully staffed and new hires are trained, poised for success and able to meet their goals Scheduling branch personnel effectively to meet the customer demands of the branch. Opening and closing the banking center. Consistently focusing on outside business development, including Small Business lending production and new customer acquisition through the Workplace Solutions program Job Requirements: High School Diploma or General Education Degree (GED) required. Bachelor’s degree preferred. Work experience may NOT substitute for education requirement. Two years of Retail bank branch management or four years or more of Retail management, customer service and sales experience required. The level and compensation for this job may be subject to the candidate’s experience and the branch location, branch size and volume of traffic and/or transactions processed. Required: Must have/acquire (NMLS) Nationwide Mortgage Licensing System Preferred: Life and Health insurance licenses, Series 6 (Limited-Investment Securities License) or Series 63 (Uniform Securities Agent) Job Details: Company: BBVA Vacancy Type: Full Time Job Location: Auburn, AL, US Application Deadline: N/A Apply Here getyourvacancy.com
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