Job Description: AC Transit is actively seeking courteous, customer service-oriented and dependable individuals to safely operate our buses and provide the highest quality of service to our customers and community. Previous Bus Operator Experience is NOT REQUIRED. AC Transit offers a full-time, comprehensive paid training program to selected candidates who demonstrate the aptitude, interpersonal skills, and desire for a career as an AC Transit Bus Operator. Under the supervision of Transportation Supervisors, Division Superintendent and/or Division Assistant Superintendent, operates a variety of District vehicles to transport passengers in a safe and courteous manner along a fixed route; performs customer service activities; inspects transit vehicles; operates and monitors farebox; completes reports and forms; reports incidents or events during route that may impact efficient transit operation; assists passengers requiring special assistance. Job Responsibilities: Performs customer service activities; assists passengers with directions; answers questions regarding District operations, rules, and regulations; responds to conflicts and disruptive/hostile/abusive passengers consistent with AC Transit provided training and instruction. Performs pre-trip transit vehicle inspections; identifies and reports safety concerns, defects and malfunctions, and other needed repairs. Operates equipment including computerized fare-box, electronic head sign, doors, tailgate, windows, emergency escape hatch, rear lift (vans only), mirrors, seats, emergency brake system, and rear start. Collects passenger fares consistent with District fare collection policy; operates and monitors fare box; distributes, collects, and inspects transfers, and passes; ensures accurate fares for seniors, adults, youth, and persons with disabilities. Prepares a variety of written reports and forms completely and legibly including accident/incident reports; defect card regarding equipment malfunction/failure; and reports of medical emergencies. Communicates with Operations Central Control (OCC) to provide information regarding 911 emergency situations; traffic problems, road hazards, and accidents; and unusual activities or occurrences. Assists passengers requiring special assistance in a professional manner to ensure access to public transportation for all and to promote passenger safety; consistent with District instruction, assists all passengers in compliance with applicable civil rights statutes, regulations, and policies. Job Requirements: A minimum of three (3) years operating a motor vehicle and one (1) year of public contact or customer service experience; must be at least twenty-one (21) years of age. Job Details: Company: AC Transit Vacancy Type: Full Time Job Location: Richmond, CA, US Application Deadline: N/A Apply Here getyourvacancy.com
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