Job Description: To perform moderately complex work providing clerical support, customer service, and animal care. Employees also assist the public with specific adoption service needs, answer questions and concerns and provide needed information when called upon. Job Responsibilities: Greet and assist all customers entering the animal shelter. Listen to customers and provide effective responses and remedies to their questions and needs. Counsel potential adopters in selecting a pet that fits their lifestyle, discuss the responsibilities of pet ownership,show animals to prospective adopters during shelter open hours, give information about specific animals and explain the adoption process to shelter visitors. Responsible for knowing which animals are available for adoption and knowing the temperaments and personalities of these pets or able to find out from appropriate staff members. Review and process adoption applications, including approving or denying applications as needed. Understand and be able to politely and effectively communicate the policies and procedures of Killeen Animal Services to the public including spay and neuter instructions. Complete all necessary paperwork and data entry into the Chameleon program for finalized adoptions Job Requirements: Ability to deal effectively and objectively with the public, using tact, and sometimes in hostile situations; Ability to read and interpret regulations governing animal control; Some skill in operating the tools and equipment listed below. Must be able to read, write and comprehend the English language. Must be able to comply with policy and procedure as set forth by the City of Killeen. Basic animal care knowledge preferred: Knowledge of domestic animals including breeds, behavior, appropriate care and housing, common health problems, disease symptoms and handling techniques. Job Details: Company: City of Killeen Vacancy Type: Full Time Job Location: Temple, TX, US Application Deadline: N/A Apply Here getyourvacancy.com
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