Job Description: Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. Job Responsibilities: Promotes consistency by executing events based on catering/event service/food and beverage Standard Operating Procedures. The position ensures the Red Coat Program (MHR) is in place and adhered to by all Event Service Managers. The position is responsible for achieving guest and employee satisfaction and for assisting in managing the financial performance of the department. Meets with Event Managers to review scheduled events and troubleshoot potential problems/conflict. Communicates a clear and consistent message regarding departmental goals to produce desired results. Identifies key drivers of business success and keeps team focused on the critical few to achieve results Ensures integration of departmental goals in game plans. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Coordinates all projects involving capital resources used by the department. Works closely with Director of Catering Operations to ensure successful customer events. Ensures leadership is aware of significant groups which may affect property operations. Consult s with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. Responsible for the Event Services Department. Manages and leads event service staff and acts as a liaison between Banquets/Catering, Event Technology, Event Planning, Sales and the customer to ensure consistent, high level service throughout property events. In addition, the Director of Event Services recognizes opportunities to up-sell and suggests enhancements to create outstanding events. Job Requirements: Communicates and ensures departmental and property emergency procedures are executed when necessary. Works with Human Resources to ensure compliance with applicable laws and regulations. Reviews property specific event operations annually and makes appropriate adjustments. Reviews staffing levels to ensure that guest service and operational needs are met. Ensures that regular, ongoing communication is happening in all areas of event operations. Qualification & Experience: High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. Job Details: Company: Marriott International Vacancy Type: Full Time Job Location: San Francisco, California, United States Application Deadline: N/A Apply Here getyourvacancy.com
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