Job Description We are looking for a customer focused airport service agent to join our team in Kyiv. You will deliver exceptional service to customers within the airport terminal and help create an enjoyable and seamless process whilst they are travelling with Qatar Airways. You will provide full support to the handling team across check in, ramp and lost and found and ensure a seamless service to the customers.As the first point of contact between the Airline and its customers, you will portray QR image to the highest standard ensuring that our customers receive our award winning 5 Star services at all times. Job Responsibilities Escort customers throughout the terminal where necessary Provide full support to the handling team to ensure that safety measures are followed Ramp - ensure safety and security procedures are followed Lost and Found - understand the procedures around compensation for customers and ensure any queries are dealt with professionally Check in - greeting of customers and providing exceptional customer service to both passengers and crew Job Requirements Experience working with airport systems, Amadeus and/or Altea preferable Adaptable and flexible to deal with last minute changes Strong decision making skills Resilience to deal with setbacks and delays Ability to thrive on challenges and turn things around for the positive Ability to thrive on challenges and turn things around for the positive Job Details Company: Qatar Airways Vacancy Type: Full-time Job Location: Kiev, UA Application Deadline: N/A APPLY HERE getyourvacancy.com
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