Job Description: Accountable for managing key business stakeholders to define requirements for change initiatives aimed at improving processes and systems ensuring alignment to business benefits and assuring quality delivery & testing of these requirements. Job Responsibilities: Ensure that the requirements acceptance criteria, integrity and traceability is maintained throughout the project lifecycle working alongside both internal and external suppliers Bring flexibility and a positive attitude towards delivery of services in a fast-paced environment with inherent risks and a number of stakeholders with differing views of success. Challenge stakeholders in order to maintain a balance between cost of delivery, time to delivery and quality of what is required to deliver optimum requirements Accountable for documenting the requirements and design for Commercial IT projects Ensure all documented requirements are delivered in a clear, concise, and timely fashion, suitable for handover to the Project delivery teams including Solution Architects and Test Leads Maintain subject matter expert knowledge of at least one key Business area Lead the facilitation of business workshops to elicit, challenge, develop and convert business, functional, and non-functional requirements into process/systems solutions considering IT and business drivers Qualification and quantification of business benefits relating to requirements for change and improved business processes, including impact assessment of change requests to scope and requirements Ensure the quality & timeliness of the analysis, requirements, specifications & acceptance criteria produced, whilst supporting risk and issue management Create process flows and user diagrams to be able to communicate with internal team members and communicate to senior management. Job Requirements: Has a thorough understanding and experience working as a Business Analyst in both Agile and Waterfall project methodologies producing user stories, use cases or requirements matrices as appropriate Desirable – Previous experience of working in app development projects Desirable – deep functional domain knowledge and experience Effective stakeholder and people management including strong negotiation skills High degree of competency in using business analysis tools such as Visio, PowerPoint, Excel, Word and Jira and any other industry standard tools Experience of delivering Business Analysis within technology projects which have successfully implemented change into multiple and integrated systems affecting multiple business stakeholders Desirable – Previous Ecommerce experience High degree of competency in business analysis skills, including requirements gathering and engineering, process mapping and modelling, data analysis and modelling, benefits mapping and realization, root cause analysis, acceptance criteria definition and assuring test cases. Strong leadership meetings with demonstrable experience in leading meetings / discussions with stakeholders of all levels Job Details: Company: Royal Mail Vacancy Type: Full Time Job Location: London, GB Application Deadline: N/A Apply Here getyourvacancy.com