Job Description: We are looking for an Assistant Store Manager who can bring Amazon’s customer obsession to life in a retail environment. You will direct day-to-day store operations and lead a team of engaged retail associates to deliver a best-in-class shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun. Job Responsibilities: Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development. Must be able to work flexible hours including nights, weekends and holidays Act as the leader on duty in the store, focused on delivering results while enabling a positive customer and employee experience. You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time with or without reasonable accommodation Perform store walks and engage with associates on the floor, modeling behaviors of success and jumping in to fulfill associate activities when needed to provide a great customer experience or develop others. Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store. Maintain a positive employee culture built on Customer Obsession and Amazon’s Leadership Principles. Delegate effectively to drive exceptional results in your stores, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees. Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store. Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems. Qualification & Experience: Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions. High School or equivalent diploma Demonstrated success in problem solving and delivering results. Candidates must be at least 18 years of age 4+ years of retail or operations experience, or 2+ years of Amazon experience Strong written and verbal communication skills. 2+ years of people management experience leading teams of 20 or more, or 2+ years of Amazon experience Bachelor's degree in Business Administration, Operations Management, or related area. Experience working independently in an ambiguous environment with minimal supervision. Job Details: Company: Amazon Vacancy Type: Full Time Job Location: Boston, MA, US Application Deadline: N/A Apply Here getyourvacancy.com
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