Aetna Remote Jobs – District Performance Coordinator

Job Description:

The District Performance Coordinator (DPC) plays a critical role in cultivating a culture of excellence in stores across their market. The DPC is a critical thought partner to the District Leader (DL), who demonstrates an “ownership mindset” and brings forward insights to improve district-level performance. As the key support to the District Leader, the DPC partners with store leaders and teams across the market to ensure that stores are effectively staffed and scheduled, prepared for scheduled activities (inventories, remodels, pilots, rollouts, etc.), compliant with regulatory guidelines, and embracing change and new ways of working. The DPC will have a variety of responsibilities, including but not limited to:

Job Responsibilities:

• Managing Pharmacist scheduling and payroll for the district
• Handling administrative activities (e.g. expenses, payroll, store supply ordering, etc.)
• Pulling, formatting, and analyzing performance reporting to prioritize opportunities and make recommendations
• Following up on outstanding issues (exception reporting, CRS audits, IT/service ticket escalation, etc.)
• Managing calendar and email requests for the District Leader while they are engaged in store visits
• Serving as “change champion” for the district, liasing with CSC parters to track and drive progress on implementation of pilots and new program roll-outs, while providing critical feedback to CSC project teams

Job Requirements:

• Strong communication skills in both formal and informal writing and speech
• Strong organizational skills to handle multiple tasks simultaneously and meet assignment deadlines with minimal supervision
• Regular and predictable attendance is required and position may require a flexible work schedule to accommodate business needs
• Pharmacy Technican Licensure/Certification obtained no later than 90 days in role or according to state/local requirements
• Able to regularly travel to 100% of the district’s locations and up to 20% of the time for store visits, events, inventories, etc.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
• Proven ability to work with a high degree of accuracy and attention to detail
• Strong interpersonal skills as demonstrated by successful collaboration to achieve shared goals
• Physical requirements (able to sit and stand for extended periods of time, able to use computer and enter data using keyboard)
• 2+ years of full-time work experience in a retail and/or corporate environmentd caring for customers to understand their needs and explain our products and services available that influences their decisions

Qualification & Experience:

• Pharmacy Technician experience strongly preferred
• Familiarity with mySchedule and/or Workbrain strongly preferred

Job Details:

Company: Aetna

Vacancy Type:  Full Time

Job Location: Richmond, VA, US

Application Deadline: N/A

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