Job Description: We are currently looking for a Pet Claims Handler to join our Pets team within our Claims department. The main responsibilities of the role include assessing new and continuing pet claims and communicating with third parties such as veterinary practices, agents etc as well as dealing with incoming phone calls and general administration within the department. The post holder will also be required to field incoming emails from customers as well as other ad-hoc tasks on a day to day basis. Job Responsibilities: Making the correct decision in order to validate claims and ensure that claims assessed accurately and in line with the Terms and Conditions of our policies Answering all calls promptly in an enthusiastic, courteous and efficient manner Identifying and responding to the needs of customers, resolving queries where possible or passing to Veterinary Technical Advisor's or the Management team Applying detailed, up-to-date knowledge of products and procedures Job Requirements: Ability to prioritise own workload Excellent telephone manner The ability to communicate effectively Proven letter writing skills Excellent attention to detail Job Details: Company: BNP Paribas Vacancy Type: Full Time Job Location: Nottingham, GB Application Deadline: N/A Apply Here getyourvacancy.com
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