Dignity Health Careers – Patient Registration Representative

Job Description:

Marian Regional Medical Center, a 191-bed facility located in Santa Maria, California, is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian’s beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health’s Southwest Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services – all recognized for quality, safety, and service. Marian’s offers Santa Maria Valley residents access to the most advanced technologies, an expanded and enhanced Emergency Department, Critical Care Unit, neonatal intensive care unit, and an array of women’s services.

Job Responsibilities:

• Obtaining insurance information and verifying eligibility and benefits
• Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process.
• In order to ensure appropriate reimbursement for services rendered, primary duties include:
• Collecting accurate and thorough patient demographic data
• Appropriate patient identification
• Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
• Determining and collecting patient financial liability

Job Requirements:

• Minimum one (1) year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
• Two (2) years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
• Knowledge of charity care programs as well as the various government and non-government programs
• Applicable education and/or training can be used to balance a lack of experience
• High school diploma, GED, or equivalent

Job Details:

Company: Dignity Health

Vacancy Type:  Full Time

Job Location: Santa Maria, CA, US

Application Deadline: N/A

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