Job Description We are now recruiting for Customer Service Advisors to service after-sales calls from our customers and provide the excellent service that our customers expect. Job Responsibilities Provide excellent customer service at all times Answer calls in professional manner within agreed timescales and KPIS Process customer requests/queries efficiently and accurately. These may include Taking balance payments Travel agent’s commission & VAT queries Prebooking seats, special meal requests Processing booking amendments and cancellations Take an active part in training sessions, team meetings, briefings and 1-to-1 Job Requirements GCSE/educated – Maths & English language grade 9-4/’C’ or above – or equivalen Customer Service experience – ideally in a contact centre environment A keen interest in the travel industry, ideally with a passion for travel Accurate IT literate Numerate Travel industry experience – desirable Job Details Company: Dnata Vacancy Type: Full-time Job Location: Blackburn, England Application Deadline: N/A APPLY HERE getyourvacancy.com
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