Job Description: Our Patient Care Advocates are dedicated team members who excel at customer service, helping us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy. Job Responsibilities: Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively. Help us keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient’s question quickly and document all interactions in real-time. Job Requirements: High School Diploma / GED required Excellent communication skills (verbal and written) 1 year of relevant experience Job Details: Company: Express Scripts Vacancy Type: Full Time Job Location: New York, NY, US Application Deadline: N/A Apply Here getyourvacancy.com
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