Job Description: Employs advanced expertise of some customer-centered design principles, skills, methods, and technologies and moderate expertise of business/product development to lead design project teams through full design activities and all aspects of design projects. Primarily interacts with professionals and management of internal clients. Leads collaboration with Design Researchers, Creative Designers, and interactions with external customers. Job Responsibilities: Facilitates collaborative design activities and methods Uses effective storytelling methods to convey knowledge or pitch opportunities Brainstorms ideas and develops high impact concepts and business opportunities Synthesizes customer and other research to develop key insights Coaches less senior staff and other employees in customer-centered design principles, skills, methods, and technologies. Prototypes and tests concepts with customers Frames and reframes business challenges to focus design efforts Empathizes with customers to discover pain points and unmet needs Job Requirements: Excellent understanding for user behaviors as it informs design. This position can be domiciled anywhere in the United States. Bachelor's degree/ equivalent in Design, Business or related field. Three (3) years experience in design, design thinking, or related discipline, related to projects with ambiguous changes and a highly collaborative environment, including clients in an agency environment. Excellent human relations and communication skills, including written, verbal, presentation, and digital presentation software. Strong project management skills. The ability to work remotely within the United States may be available based on business need. Job Details: Company: FedEx Vacancy Type: Full Time Job Location: Houston, TX, US Application Deadline: N/A Apply Here getyourvacancy.com
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