Job Description: Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right' promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality. Job Responsibilities: Use a ticketing system to log and manage work effort. Provide local and remote telephone support to answer technical questions from end users. Manage small projects requiring a single resource. Develop and perform preventative maintenance programs to increase the availability of IT equipment. Assess, prioritize and escalate reported issues quickly and provide status to the business and IT leadership Participate in technical projects as a task owner. Perform basic troubleshooting and problem isolation on desktop computers, thin clients, message printers, ticketing printers, point of sale kiosks, and other peripheral devices unique to the airline industry. Job Requirements: Working knowledge of LAN, WAN and other IT foundation technologies 1 year experience supporting MX Windows & XP, network printers and PC hardware & software preferred Ability to schedule activities and set priorities to so deadlines are met, goals accomplished Passion for learning new technologies and process Ability to work autonomously Bachelor's degree in math, information systems, business administration or a related major; combination of relevant education and experience considered in lieu of degree requirement Basic knowledge or interest of the airline industry a plus Ability to adapt to new, different, or changing situations IT professional Job Details: Company: Frontier Airlines Vacancy Type: Full Time Job Location: Orlando, FL, US Application Deadline: N/A Apply Here getyourvacancy.com
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