Hilton Hotel Careers – Executive, Product & Programs

Job Description:

Being part of the EMEA Brand Management team, this role will perform a variety of market and Brand research projects to support Brand Product & Program initiatives.

The role entails reporting into Senior Manager Product & Programs, researching, validating and reviewing existing products/services and building a rationale/base for new product/services. With a strong focus on, but not only, project management for Focused Service Hotels.

Position holder will work with supervision, operates semi-independently, performs assigned tasks and has latitude for actions and decisions. The position requires the successful candidate to contribute to team success on effectively manage tasks/projects. Candidate to show enthusiasm for collaboration with other departments and be able to operate with a sense of urgency and discipline. An individual with an organized, logical work ethic is an ideal candidate. Position is office based (Watford) with occasional travel within EMEA.

Job Responsibilities:

• Project Management: support projects ensuring deliverables are planned and achieved via collaboration with other functions within and outside of Brand Management
• Prepare report on tasks, project status and indicate delivery risk and required support to deliver tasks/project on time and budget.
• Market analysis: an analysis of the competitive brand/ecosystem/market/city; understanding demand market, guest and/or performance pattern.
• Research: conduct research on a variety of competition products, current or future guest demanded product/services by considering existing data or run surveys to create required data/intelligence.
• Performance indicators: gathering financial/performance tracking updates to inform specific projects.
• Regularly participates in brand/enterprise educational opportunities to improve your personal knowledge/skills required to serve customers and support Brand Management team’s success.
• Willingness to support planned and ad-hoc project work as required.
• Strives in a fast-paced environment with an optimistic and positive “can do” approach on requests and tasks.

Job Requirements:

• Experience in Project Management
• Experience and interest in data/research analysis to aid project rationale – Interested in developing ideas based on factual data
• Demonstrate strong communication and customer service skills to internal and external stakeholder.
• Responsiveness and reactiveness with an understanding and sense of urgencies, importance for different stakeholders
• Skills to identify and support best resolution within company guidelines and in the best interest of involved parties.
• Education: High school/GED or experience in lieu of
• Qualification specializing in hotel administration and/or business/finance/project management
• Related job experience
• English language (very fluent in speaking and writing)
• Experience using MS Office (Excel, Outlook, PowerPoint, Teams) with good Excel modelling skills and Powerpoint/visual skills.
• Occasionally able to travel within the EMEA region, staying overnight as needed
• Delivery of day to day job functions while supporting/solving escalations generated from multiple sources by setting priorities and ensure transparent communication to stakeholder.
• Ability and willingness to learn new tools and systems.
• Willingness to work and win within a team.

Job Details:

Company: Hilton

Vacancy Type:  Full Time

Job Location: Bournemouth, England, UK

Application Deadline: N/A

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