Job Description: As a Checkout Services Team Leader, you will be responsible for supporting the IKEA store in improving the meeting with the customer during their store visit. You will also contribute to IKEA fulfilling continuous improvement and improved customer satisfaction through delivering daily operational standards and quality of service. Job Responsibilities: You follow cash handling procedures to ensure the security of money handling You understand the importance of accurate stock inventory and coach the checkout co-worker to have this knowledge. Your priority will be to give our customers a positive payment experience by ensuring the checkout area is in shape as new, co-workers are ready and available to help customers. You are available to support the checkout co-workers when they cannot resolve a customer's need, dealing positively and quickly with issues raised by our customers. You ensure there is the right number of co-workers in the right place at the right time to run the checkout area successfully. Job Requirements: A strong desire to develop long term relationships with our co-workers and customers Good interpersonal and problem-solving skills Previous experience in leading a team (10+ co-workers) Ability to quickly adapt to changing priorities and set clear expectations for the team Experience from another fast-paced retail business Job Details: Company: IKEA Vacancy Type: Full Time Job Location: Edinburgh, Scotland, UK Application Deadline: N/A Apply Here getyourvacancy.com
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