Reporting to the Station Manager, you will be responsible for the day to day management of the Jet2.com customer facing operation, ensuring our customers receive a fantastic service.
- Leading the Jet2.com operational teams, our Customer Helper – Duty Managers play a pivotal role in achieving the delivery of a VIP Customer Service. You will manage our Passenger and Dispatch operational teams, driving forward our safety first culture at every opportunity whilst acting as a Brand Ambassador for our company values. You will work closely with our service providers, airport and head office colleagues to ensure high standards of service. Working on a shift basis, this is a varied and fulfilling role with significant colleague and operational responsibility.
- The successful candidate will already be demonstrating Role Model behaviours. You will have a proven track record of managing others in a fast paced, airport operational environment, and the ability to show flexibility and a forward thinking approach. We are looking for a inspirational leader committed to the development of others and who shares our passion for delivering the highest standards in customer service and safety. Previous management/ supervisory experience of large operational teams within a customer facing, airport environment is essential for this role.
Vacancy Type: Full Time
Job Location: London, England, UK
Application Deadline: N/A