Job Description: The Commercial Banking Client On-boarding (CBCO) Implementations group is responsible for driving and coordinating all aspects of the setup for custom card and cash management services including working with key internal partners to ensure a best in class experience for clients. Job Responsibilities: Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements Exhibit ownership of on-boarding experience and client satisfaction Ownership of internal communication and status updates Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution Demonstrate creative problem solving and solid judgment/decision making Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements Job Requirements: Demonstrated problem solving ability through interaction with clients and business partners Exceptional verbal and written communications skills Ability to independently manage conflict and mobilize internal resources to resolve issues Strong interpersonal and relationship building skills Must have 1-3 years of experience in a Client Service, Operations Sales, Portfolio Management or Implementation function Strong presentation and negotiating skills Excellent organization and prioritization skills in a high pressure, competing priority work environment Excellent analytical skills and attention to detail Knowledge of Microsoft Suite of products Job Details: Company: J.P. Morgan Vacancy Type: Full Time Job Location: Dallas, TX, US Application Deadline: N/A Apply Here getyourvacancy.com
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