Job Description: As a new organisation HMCTS is embarking on a period of significant change. Strong leadership is a critical element in this being successful. Jobholders who have responsibility for managing staff will be required to provide clear direction and focus, visibly championing the changes which deliver greater efficiencies. The HMCTS Delivery Directors expects managers in the organisation to operate in a culture of openness and honesty, demonstrating a commitment to change through involvement and empowerment, and by delivering results. Job Responsibilities: Monitor key performance areas, analysing performance trends and making recommendations for improvement to the Delivery Manager. Conduct ongoing reviews of procedures and work practices and manage the implementation of new initiatives and legislation. Lead the implementation of efficient and consistent administrative practices, procedures and standards, identifying and implementing solutions to identified problems. Manage resources (including staff and facilities) to ensure excellent customer service to all stakeholders, judiciary and management. To provide written and verbal advice to queries from staff and HMCTS users. Contribute to the delivery of operational, performance and service standard targets. Provide statistical data for the management team and judiciary. Deal with any accommodation issues that arise and liaising with estates/ facilities and/or contractors as required. Job Requirements: Have a working knowledge of functions undertaken within the Cluster, to support the development and review of policies and procedures. Job Details: Company: Ministry of Justice Vacancy Type: Full Time Job Location: Birmingham, England, UK Application Deadline: N/A Apply Here getyourvacancy.com
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