Job Description: Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Job Responsibilities: Communicating effectively and appropriately with both internal and external customers at all business levels This is an opportunity to deliver against the overall team vision of minimising the total cost of fraud for our clients You’ll represent the face of fraud strategy in all client facing and internal meetings You’ll deliver against the contractual SLA performance with regards to fraud, losses, rule performance, and customer interruption levels Presenting analytical insight with clarity and conveying complex technical information in a way your audience can understand Ongoing review of best practices in conjunction with operational teams Defining target performance metrics and fraud architecture models Job Requirements: Working experience of relevant support systems and technology platforms Experience of working with key organisations in the management of fraud risk Experience of working at management or specialist level Working experience of card scheme rules Experience working within a Contact Centre Job Details: Company: NatWest Vacancy Type: Full Time Job Location: Southend, England, UK Application Deadline: N/A Apply Here getyourvacancy.com
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