Website Southwest Airlines
Job Description:
Responsible for supporting internal and external teams and business partners in the ongoing development and execution of the Ground Operation Department’s strategy.
Job Responsibilities:
- Analyze data, gather insights, and model various futures quantitatively
- Provide research & impact analysis on important strategic topics including competitive strategy (including M&A and Partnership Relationships) and disruptive trends
- Interact with SMEs and functional Leaders in support of Southwest’s vision “To be the World’s Most Flown, Most Loved, and Most Profitable Airline”
- May perform other job duties as directed by Employee’s Leaders
- Orchestrate service research, test, and design sessions using a variety of tools/techniques that allow participants to validate service components and define detailed requirements
- Contribute to the ongoing development of the department’s strategy by incorporating quantitative and qualitative insights that help identify operational gaps and pioneer solutions that drive service value propositions
- Collaborate with internal and external teams to consolidate different viewpoints, devise a strategy, and develop a plan biased for the creation and launch of prototypes
- Utilize the Company’s strategic planning methodology to provide thought leadership in the development of functional strategies
Job Requirements:
- Skills translating analysis into visualization via tools (e.g. PowerPoint, Tableau)
- Experience with and proficiency of quantitative analytics tools is preferred (e.g., SQL, VBA, Excel, SAS)
- Strong comfort with ambiguity and imperfect information
- Positive as well as interactive attitude
- Experience working and proficiency with quantitative analysis and data modeling is preferred
- Strong quantitative skills
- Must be adaptable and have an analytical approach to work
- Ability to foster teamwork
- Ability to identify and resolve issues quickly
- Ability to think across multiple time horizons, connecting the “big picture” and the “now”
- Experience in developing and delivering presentations to groups of up to 15-20 people
- Strong problem-solving skills, including the ability to gather facts, conduct analysis, and translate data into meaningful insights
Job Details:
Company: Southwest Airlines
Vacancy Type: Full Time
Job Location: Dallas, TX, US
Application Deadline: N/A
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