Website Tech Mahindra
Job Description
Research and provide recommendations for network performance, stability, availability and cost efficiency with the objective of yielding improved competitive business advantages.
Job Responsibilities
- Be responsible for the technical and behavioral training needs of the team and encouraging knowledge sharing sessions.
- Monitor team performance i.e. adherence to SLA, process adherence, productivity etc.
- Participate in the technical review meetings with client.
- Be responsible for internal technical and quality review of the projects along with team lead.
- Be responsible for generating and analyzing the performance reports i.e. workload reports, SLA attainment report, productivity reports, weekly review reports, monthly review reports and other performance reports
- Be responsible for addressing technical and process related queries of the team.
- Participate in the recruitment process and training of new resources.
- Be responsible for goal settings, appraisal, and attendance and leave management of the team.
Job Requirements
- Experience in Network Domain
- Delivery in Network services
- Delivering to Telco’s enterprise customer
- 15+ years of total experience in Network working domain
Job Details
Company: Tech Mahindra
Vacancy Type: Full-time
Job Location: Pune, India
Application Deadline: N/A
getyourvacancy.com