Friday , March 29 2024

Tech Mahindra Recruitment 2023 – Delivery Manager

Website Tech Mahindra

Job Description

Research and provide recommendations for network performance, stability, availability and cost efficiency with the objective of yielding improved competitive business advantages.

Job Responsibilities

  • Be responsible for the technical and behavioral training needs of the team and encouraging knowledge sharing sessions.
  • Monitor team performance i.e. adherence to SLA, process adherence, productivity etc.
  • Participate in the technical review meetings with client.
  • Be responsible for internal technical and quality review of the projects along with team lead.
  • Be responsible for generating and analyzing the performance reports i.e. workload reports, SLA attainment report, productivity reports, weekly review reports, monthly review reports and other performance reports
  • Be responsible for addressing technical and process related queries of the team.
  • Participate in the recruitment process and training of new resources.
  • Be responsible for goal settings, appraisal, and attendance and leave management of the team.

Job Requirements

  • Experience in Network Domain
  • Delivery in Network services
  • Delivering to Telco’s enterprise customer
  • 15+ years of total experience in Network working domain

Job Details

Company: Tech Mahindra

Vacancy Type: Full-time

Job Location: Pune, India

Application Deadline: N/A

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