Job Description: As the Store Supervisor, you are a high-performing, energetic member of the leadership team in your market, reporting to the Store/Area Manager in your country, and responsible for flawless execution of your location hitting all targets. You have shown an aptitude and bias towards developing and guiding people to excel in their jobs. You are a front line leader that gets involved in the day-to-day activities of your team, store operations, and dealing with customers. You will be challenged to support your team through training, coaching, motivating and analyzing sales performance. You have a keen eye for operational details and the skills to drive changes and improvements in the team. You can operate independently, but in close cooperation with the Sales and Delivery leadership in your country. Job Responsibilities: Champion change management in your store and local market Responsible for ensuring all employees provide a best in class customer experience for every customer In-depth knowledge of sales processes and ability to drive employees to exceed targets Valid driver's license. Assist with recruitment activities as needed Ability to influence stakeholders and peers. Excellent communication skills in English and local language. Partner with store leadership and operations team on any key events or demand generation activities as needed Support, implement and provide follow-up for all training Participate in all delivery related activities when and as needed Passionate about Tesla’s mission. Analyze data and collaborate with Store leadership to track and manage progress Unafraid to question and take lead. Strong organizational skills. Strong sales performance and understanding of the business and products. Track record of coaching and mentoring sales or operational roles Provide robust feedback and input on the performance of Tesla Advisors in your market to your Store/Area Manager to ensure growth on the team Ensure all employees align with Tesla's Dress Code and Grooming Guidelines Participate in and/or lead all sales, delivery and personnel activities under supervision of the Sales and Delivery Leadership in your market Constantly search for improvement. Provide a hands-on perspective to challenge and give input to the Store manager on their strategic and staff-related decisions. Escalate all people issues to store leadership in a timely and effective manner Confident in learning and adapting to multiple technologies. Ensure all employees adhere to Tesla policies and procedures Maintain operational overview and translate business needs to actions on the floor Manage customer escalations quickly and effectively Empower and guide employees through challenging customer concerns, to make decisions in the customers' best interest while also supporting Tesla's mission Job Requirements: In-depth knowledge of sales processes and ability to drive employees to exceed targets Track record of coaching and mentoring sales or operational roles Strong organizational skills. Strong sales performance and understanding of the business and products. Ability to influence stakeholders and peers. Unafraid to question and take lead. Passionate about Tesla’s mission. Excellent communication skills in English and local language. Valid driver's license. Confident in learning and adapting to multiple technologies. Job Details: Company: Tesla Vacancy Type: Full Time Job Location: Manchester, England, UK Application Deadline: N/A Apply Here getyourvacancy.com
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