Your role exists to make our customer’s lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating, you’re there to deliver the right solutions at the right time.
Our Home Lending Specialists are the type of people who thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence and advocacy in every interaction.
You’ll be joining our Mobile Lending Team. We’re always on the go, meeting our customers at a time and place that is convenient to them. Using industry-leading technology, our team provide customers with a seamless banking experience anywhere, anytime.
We’re looking for someone who loves being on the road. You’ll travel frequently to meet your customers and put your solid understanding of our products, processes and policies to good use by proactively identifying your customers’ financial needs.
You’ll have a strong presence in the local community, building a credible personal brand with your customer base and a strong referral partner network.
As a mobile banker, you’ll be a stickler for detail, ensuring applications are compliant and all checks have been done. The service you provide will be exceptional, giving you the confidence to ask for external referrals from your existing satisfied customers.
- An ability to identify and anticipate customers’ financial needs
- A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships
- Previous experience in a lending environment and an existing knowledge of Home Lending products and the current responsible lending legislation
- The ability to see the big picture for customers and provide them with holistic solutions
Vacancy Type: Full-Time
Job Location: Ballarat, AU
Application Deadline: N/A